REFCO strives to maintain its competitive edge and remain a long-term supply 'partner of choice' within
the automotive Original Equipment Manufacturer (OEM), Tier 1, Tier 2 and non-automotive supply chains.
REFCO is and will continue to be certified to the ISO 9001:2008 and ISO/TS 16949:2009 Automotive internationally recognised Quality Standards,
making REFCO a key player in supplying automotive (and non-automotive) extruded aluminium alloy 'value added' manufactured products to the trade.
Quality is a key area of focus throughout REFCO’s processes and is assessed carefully from enquiry stage through to delivery of parts to customers.
REFCO aim to repeatedly manufacture and supply components in large batches to the required customer quality specifications,
controlling the quality of raw material procured, through to in-house manufacture processing and sub-contracted finishing procedures.
As a global leader in delivering volume produced formed, pressed, CNC machined and black or natural (silver) anodised finished
aluminium extruded automotive and non-automotive products, REFCO looks to continue building successful relationships with its suppliers and customers;
a key performance indicator is repeatable quality.
By also seeking to continuously improve techniques and processes to remain competitive, as well as to innovate,
quality will remain paramount as the business continues to grow.
REFCO Quality Assurance (In-house Process Control and Inspection):
REFCO uses state-of-the-art process control and inspection equipment to capture data on each manufactured part, in a dedicated temperature controlled room.
Measurements are taken from new project Initial Sample Inspection Report (ISIR) stage, including capability study data capture; feeding reports for the 'Production Parts Approval Process' (PPAP), through to monitoring ongoing production.
Extrusion profile scanning is used for a quick shape validation of incoming raw material to customer specification.
Extrusion material tensile strength analysis is also completed in-house using a tensile testing machine.
Large Envelope Nikon Co-ordinate Measuring Machine (CMM) - typically used for First Off and ongoing inspection.
Reports are generated in relation to customer drawing datums and dimensions. A FARO Arm portable CMM is also used.
3D scanners are used to capture shape and feature data to quickly compare a part to customer CAD data.
The above part is an example of a typical (LH or RH) mechanical guide rail for an automotive sunroof application.
REFCO Quality Policy:
"Refco Metals LLC fully adopts the ethos and recognises that the disciplines of quality, health & safety and environmental management are an integral part of its management system.
The organisations quality policy calls for continual improvement in its quality management activities and business will be conducted according to the following principles.
REFCO Metals LLC will:-
- Comply with all applicable laws and regulations regarding their field
- Follow the route of continuous improvement and best use of management resources in quality items
- Communicate our quality objectives and performance against these objectives throughout the company and to any interested parties
- Take due care to ensure that activities are safe for employees, associates and subcontractors and others who come into contact with our products
- Work closely with our customers and suppliers to establish the highest quality standards
- Adopt a forward-looking view on future business decisions, which may have an impact on Quality
- Train our staff in the needs and responsibilities of quality management systems
- Advise our clients and supply chain in their responsibilities of quality management in their links with the company
It is also our aim that, with the total involvement and understanding of all staff through the implementation of a documented quality management and information system, meeting the ISO/TS 16949:2009 & ISO 9001:2008, we will exceed the expectations of our customers and staff".